Frisco Gold & Silver Exchange

I can’t recommend this place enough. Im always greeted with friendly faces, have all of my questions answered, and am offered extremely fair pricing.

This is to answer the last review I am James & I’m not African American so for you to assume that is rude and disrespectful. also to use having grandchildren of African American descent to justify the way I was treated is rude and shows this establishments lack of respect. DO NOT SHOP HERE ! Dallas gold and silver is 2 minutes away!!!

I’d give less than a one if I could. I went in looking to buy in bulk some old US currency and was told in the rudest way by the manager that they would need to look through and that it wasn’t going to be bulk sell. I called and called for weeks if they had any prices and or some that I could just take whatever price. They said to wait a few weeks and I went in today to just check out and guess that they sold them all. Coincidentally or maybe racism ? Your opinion to Decide less that a mile away is Dallas gold and silver better staff will greet you and not be sitting back in chairs

Joel the owner refused me service for asking to buy and bulk and when I asked if I could help look things up to speed the process. They don’t have prices on items and then make up prices. Then when I tried selling my pieces he said they weren’t worth their time. STAY away from JOEL!! Go down the road to Dallas gold and jewelry they have a bigger selection and nicer staff that will greet you and they are 2 minutes away

I had a fantastic experience in the last few days, as I worked with Donna to have two links added to my Rolex. Links are hard to come by, I guess, so after getting blown off by a ton of places, I finally lucked upon this location. They secured links in less time than they quoted me and I got my watch back a day early! There was a small issue several days later with the watch — no biggie… things happen — and when I brought it back in, Donna didn’t hesitate for a single second to make it right. I appreciated her kindness and her stellar customer service. The jewelry and pre-owned Rolex selection is gorgeous — I’ll absolutely be back! Highly recommend!

If you’re looking for a High End Jewelry store you just found it. Joel and team are amazing! We were referred to Frisco Gold and Silver exchange and I completely understand why. My wife and I had just a SUPER experience working with Joel &Team. Our first transaction was selling Gold and he offered an extremely Fair price. We then consulted with Joel on a watch repair on a very high end family heirloom and we were convinced we trusted them to make the repair and knew our family keepsake was in good hands. We only want to do business here and in fact we just purchased a Beautiful Anniversary Ring for my wife. SHE LOVES IT! These guys are the real deal and know what they are talking about. You will be sorry if you don’t work with them. We recommend Joel and team VERY HIGHLY. YOU WONT BE DISAPPOINTED I GUARANTEE THAT!!!!

Finally convinced my buddy to buy his first Seiko, and he needed it resized. I recommended he come here since I’ve done business with them before, and I ended up going with him. I’ve acquired two watches from this store, and Donna is always a pleasure to speak with—same with the entire team at the location. I made a bad choice by coming in on our lunch break(not a whole lot of time), but they totally accommodated us and got us out quickly while still delivering top-notch polishing on the watch. They don’t beat around the bush here, either—straight to business, which I really appreciate. It’s dangerous walking into this location because they always have something vintage, and I inevitably end up walking out with it. Props to the gentleman in the back working on the watches. The Tissot was already in fair condition, and Donna asked if I’d like it cleaned before I leave. Of course I said yes. He must be using magic back there because he got all the small stuff out in less than 20 minutes—it honestly looked like a completely new watch. If you’re reading this, buy anything else—but leave the vintage watches for me!