Buckner Gold & Silver Exchange

Horrible customer service from rico

Thank you Rico for helping us, great customer service.

Rico thank you for assisting brother we will be back very soon love this store

Went there with my buddy?Who is Hispanic who speaks Spanish fluent?Anyways, he went in buy a necklace and paid one price.I'm a white boy I went in there and look at something nearly identical in weight , and when I went to ask how much he gave me a price of almost double of what my buddy just paid for something that weighed nearly the same beware of the seller

My first time visiting and Rico made the experience smooth and easy for us we will definitely be back thank you for all of your help guys

Arely really helped me a whole lot and she went above and beyond to ensure I would be a repeat customer. Great service and very kind.

I’m glad I shopped here, small store but it has a lot of inventory. Bre helped me out, made me feel comfortable, walked me through the jewelry and gave me a good deal. Definitely will be returning, if you want someone honest and patient Bre it’s your girl. Happy with my purchase (:

Absolutely thrilled with the customer service I received! From the moment I walked in, the team was attentive and focused. I dealt with Alex, There was no run-around or endless discussions—just straightforward, honest communication. listened to my needs and provided clear solutions without any pushy sales tactics. It's refreshing to find a place that values transparency and efficiency. Every question I had was answered promptly, and I felt genuinely valued as a customer. This establishment stands out for its commitment to making the experience smooth and hassle-free. I highly recommend them to anyone looking for jewelry. A truly honest place that prioritizes customer satisfaction with gold purity test!

Recently got engaged and found the most perfect ring. I went here to up size it. I met Alondra and she helped me find the perfect enhancer to complete the set. She made sure everything was perfect and paid hreat attention to details from offering me financing options all the way up to making sure everything fit. I am very happy. Everyone was professional and courteous.

This place an incredible display of jewelry and an extremely friendly and helpful staff! I needed a ring to be cut off my finger and neither the urgent care or fire department could do it. But these guys could. Thank you so much! I will be back to buy a ring next time!