J. Austin & Co.

absolutely wonderful people to do business with. give them your time and utmost courtesy and make your appointment. Andrea is absolutely perfect to deal with! love the ladies!!!

I made an appointment to sell some silver and they were very kind and accommodating. I also enjoyed viewing their collection of exotic bullion and jewelry with rare gemstone types that you don’t see every day.

On the recommendation of a friend, I recently took some old coins and jewelry in to J. Austin Gold & Gems in Ashland to sell. I was treated with friendliness, kindness, professionalism and respect. I left with a check in fair payment for what brought in. In fact, it was far more than I imagined my treasures were worth. They recognize that parting with family heirloom jewelry and coins can be emotional and are respectful of that reality. Heartfelt thanks to the proprietors of Ashland's J. Austin.

The ladies at J. Austin & Co. were very helpful and professional when I stopped in to sell my gold, silver, and platinum bullion, today. Firstly, I was unaware that they operate on a appointment - only basis, but I called and they were able to squeeze me in right away. Secondly, they were very fair and up front with their pricing, and tested each piece of metal I brought to them. I had two pieces of “german silver” in my collection, that turned out to be fake silver. They handled this with the utmost professionalism and care, not making me feel guilty or embarrassed that I had been sold fake bullion by an online retailer. They were able to buy all my other gold and silver bullion, at a price that we were both happy with. At first I didn’t understand why they operate on an appointment - only basis, but having the quiet, one-on-one time with them to go over each piece, privately, was very nice, especially when I found out I had fake silver pieces in my collection. When I buy or sell any more bullion pieces, I will definitely be coming back to J. Austen & Co., and I would highly recommend them to others in the Ashland Community.

Andrea and Sarah are very knowledgeable, easy to work with and offer competitive prices on gold and silver. I admire their professionalism and intelligence with the ever-changing precious metals market, and I'll definitely go back to them!

I would highly recommend J.Austin & Co in Ashland. I did not know what I was doing and they made it so easy. From when I called to make an appointment to when I was leaving, they were extremely helpful, friendly and knowledgeable! I will definitely be going back! … hopefully to buy some of their amazing jewelry!

Andrea and Sarah at J. Austin and Co. are wonderful professionals who truly care about their customers. After years of doing business with them—including their kindness after the Almeda fire—I can also confirm they offer the best prices and lowest fees compared to the major online competitors I've researched. Highly recommended for their expertise and their hearts.