Shop 'N Pawn, Inc

1 star review

Sold me a $150 speaker that won’t even charge. Store policy is ‘AS IS,’ but this wasn’t even tested. Don’t waste your money.

5 star review

They sold me a weapon advertised as a generation 5 model, I called and specifically asked which generation it is, the employee said gen 5. One day later I find out it’s a generation 3 model, the store refuse refund me, tried to pin the blame on me for not knowing what I purchased after being told the incorrect information. Customer service is blatantly trash. They sold me a generation 3 weapon for the price of a generation 5 weapon. Definitely not recommended to shop here

Worst place and staff the staff want to treat people and there items as there were stole lowball you the worst there the one really want it to steal the stuff and sell at a very high price like if there were new items

Bought a watch from them and noticed after coming home that it skipped minutes, which meant that the watch was defective. I called them letting them know about the issue and asking if I could just exchange the watch with another watch, and was told that they would buy it back for 1/3 of my purchase price. I understand the policy of "No Refunds or Exchanges", but, I hoped that for an item that was clearly defective, they would at least let me swap it. It's impossible to know when you purchase a watch, other than making sure it "ticks" that it will actually show time correctly after a few hours.

Not the best experience which is unfortunate because things started well. The staff seemed friendly enough, but one employee was acting unsafe and shady. That employee while I was being helped by the owner for an FFL transfer was toying around with an AR rifle; he practiced zero gun safety as he muzzled me and the owner and when I made eye contact he tried to play it off and then started pointing the rifle towards a safer area. This same employee told on himself because when the owner brought me my gun that employee was stating the decocker was broken which would indicate he was toying around with my firearm, which is not only unprofessional but possibly illegal. Luckily, I could tell he had zero firearm training or knowledge and was completely wrong about the gun being broken, it works just fine. I don’t know yet if I will seek legal actions because the owner seemed like a really good guy, even did a fantastic job of denying a lady trying to be shady buying a gun for someone else but his staff member needs to be terminated immediately and until that happens, I cannot recommend going here.

Been shopping here for a few years. I have never had one complaint with this store or the staff. They have always given me great deals.