Diamond Vault of Troy

Excellent to work with. Fair prices for gold and silver!

Very honest dealings.

Great Experience, very professional, quick and easy. I would definitely recommend Diamond Vault of Troy!!

I brought my silver over there to get a good value of it. I thought so until they told me I have $$419.62 then I went to another place they gave me $1700 of my silver. I have some good pieces with it. I think they were trying to cheat me out of my money diamond vault and Troy is a terrible place to go to. I do not recommend this place. I think they always try to rip you off to make more money from us. This is why I give it one star check before you take your stuff over there. I don’t not recommend this place. I’m sorry.

Hi my name is Gail, I came back a second time to purchase a piece of estate jewelry. David Mack, the sales person that helped me the first time I visited the store was available to help me again with this rare selection. He remembered the piece I had been eyeing and showed it to me. David Mack was very informative, courtesy, patient, professional and thoughtful. He communicated with me well. David offered me free cleaning for all my jewelry as well as a welcome bottle of jewelry cleaner. I am pleased with my selection and will be using Diamond Vault of Troy for my jewelry needs. Don't forget to ask for David. He would love to help you with your jewelry needs too.

My husband and I had such a wonderful experience at Diamond vault of Troy! The entire staff was so helpful with great communication and such amazing quality. He had my ring custom made with the help of David. I told him what I liked and they did the rest! It is everything I ever wanted. When we went in to pick out my band, they had great options and were very sweet to us! The pictures speak for themselves, I mean look at how beautiful it is!

My fiancé and I had an absolute amazing experience at Diamond Vault and couldn't recommend more. We visited many jewelers when looking for engagement rings, and we just knew this was the right place when we walked in! We walked in without an appointment and David Mack helped us, and we continued to work with him for the whole process. He treated us with respect, kindness, and nailed every single detail in the design. With our limited knowledge of jewelry, he helped make everything clear, took his time with us and made us feel like a priority, and ultimately helped us create the most beautiful custom engagement ring. We wanted to use the gold and small diamonds from my fiancé's mother's ring and he made sure to make it work the best it could, while preserving the strength and design of the ring. His knowledge and care made this one of the most positive experiences we've ever had. He sent us CAD images throughout the process and allowed us to make adjustments to the design and was detail-oriented. We could not recommend David Mack and Diamond Vault of Troy enough! We will definitely be returning in the future to make our wedding bands with them!

I came to this place for my fiancé’s engagement ring because of how well Tim took care of my parents for my mom's anniversary ring. Everyone I encountered was so pleasant. Tim was the primary jeweler I worked with, but I spoke with Rula once as well and they were both very knowledgeable and helpful. I gave Tim pictures of the kind of ring I wanted and he made it custom to my specifications. This team provided me with a ring that my fiancé and I are both so happy with.

I was recommended The Diamond Vault of Troy by a friend when I asked them for advice buying an engagement ring. I'm happy to say it was an excellent choice! The staff are professional and friendly, and the lobby is a pleasant and inviting. You can tell the staff care about what they do, and they are eager to help. I worked with Rula who helped me through the process of ordering a custom ring. She took the time to help me pick the right diamond, explaining some of the intricacies around diamond grading. This allowed me to put my money towards the right diamond for the the piece. For the ring itself I had an idea in mind of what I wanted for my fiance, but lacked the technical lingo to express it concisely. That's where Rula was also able to help. Overall the design process went smoothly, Rula communicated well what was needed from me, and answered questions and concerns I had. The ring was ready in time for my deadline as promised. The finished ring is beautiful and just what I had been looking for. My fiance and I are both thrilled with the result! I highly recommend the Diamond Vault to anyone looking for an engagement ring, or any such kind of custom jewelry.