Reyes Jewelry Exchange

5 star review

5 star review

Every indicator says that this store is open, yet when I arrive they are closed. I called the store and was told it’s appointment only. And they could see me at 3. I told them that I drove here and asked could we meet earlier. I was rudely told he is not interested. Old Ellicot city deserves better than this. When I wrote this review, I realized that you like to reply to all of the negative reviews and gaslight your potential, past and present patrons. For that reason I am updating my reviews to paint a further picture for your customers regarding your unprofessionalism. in your reply to my above message/review. Shown Here “We are not able to accommodate you that early before our normal hours on a Sunday morning. We were very clear with you when you called. We understand that you are very frustrated, in a rush and need to sell a ring quick. In the gold business, the best way is to make an appointment and we will do our very best to make you happy. Please have a good day” I was your dismissive response that prompted me to write a review. It was your rude behavior. Not your hours or even needing to make an appointment. It was the way you spoke to me. Please people read the other negative reviews. Similar stuff. But it must be me.

Reyes Jewelry Exchange GOOD: Professional, no nonsense, fair offer for your jewelry BAD: not much, shop is on a VERY narrow street, congested with shops and activity so parking is difficult - didn't effect my transaction My experience at Reyes was very positive. Seven other jewelers/pawn shops gave me the run around or obsurd offers. The proprietor was straight to business, professional and made a fair and acceptable offer. I would take all my jewelry to Reyes first.

So didn't exchange anything, just went in to discuss some silver I had recently sold. Owner was very nice and helpful, and explained to me how valuing sterling works. Cannot opine on his prices, but am enjoying one of the items he let me take out of his basket for free. Thanks.

I had a number of no longer needed pieces of gold jewelry. I took to 2 other jewelers for their offer, before taking to David at Reyes. He offered me much more than the 2 jewelers. I happily accepted his offer, and he paid me on the spot. I highly recommend Reyes Jewelry Exchange, they are the best!! Ron M.

I came to check out this place off of the reviews here but didn’t see anyone say to make an appointment so I get here and parking is horrible to find but finally found parking after atleast 20-30 min of looking then walk all the way to the shop knock on door and I didn’t get the guys names but just kept rudely talking over me telling to make an appointment over and over as I was simply trying to ask what time they stay open till cause I work far away during the week and would not be able to be here before 5ish or later and he cut me off 2 times while I was saying this just to say make an appointment again and that he’d make it work. Just of the rudeness of this guy I will not be back good luck to anyone else call first if you are going here and plan to spend some time looking for partaking