5 Points Pawnshop

Alona was very helpful awesome customer service will be back best store

Came in here looking for some collectible silver coins and they didn't disappoint when I visited! A small selection, but a few nice coins available (of course, as a pawn shop, YMMV). Hannah took care of me and was kind and patient with checking all of the prices of their coins for me. Really happy that I stopped by! Thank you Hannah! You're the best!

Great store good customer service and clean store

Yas me atendió se comunicó muy bien con migo Definitivamente regresaré a comprar más cosas 🫶🏼👍

Excellent crew always help full and understands what the customer needs, the place very organized and clean

I’ve been going to this pawn shop for over 10 years. Jamie is always my go-to person—I won’t even go in unless she’s there. She’s incredibly attentive and provides outstanding customer service. I highly recommend this place.

Yaz was awesome she was super sweet, helpful, and honest. She helped us make the best choices and made the whole process stress-free. Great atmosphere and top-tier service. Best pawn shop in the South Bay, no question.

This is the go to shop for me! Great customer service and they’re willing to work with you. Over the phone the gentleman was very cordial (his name left me), and in person Jamie was very helpful! Thank you 😊

Found a coin they had available online on Buya marketplace. Called in to verify and the lady confirmed availability and price. Instructed me to purchase on Buya marketplace so after creating a profile there it wasn't allowing me to proceed with the checkout.... so I called back to purchase over the phone. Lady said she'd call me back to see if that was a possibility. After not hearing back, I called back and was told she's not available and would return my call. I hop back on Buya marketplace and of course the coin has been removed from the site. Can't say I'm surprised, but not going to let that happen without business owner taking responsibility for his/her actions. I'd say that's a pretty shady business practice to say the least. If you have something listed AND confirmed to be available, you should honor the sale of that item. I suppose it's your business and you can decide if it's worth hurting your online reputation due to to simple greed. You have my number, feel free to reach out if you would like to make it right. Here's the screenshot I took of the item showing the details before you removed the item.

First time doing business here. Hannah provided stellar services today. She was very thorough and professional with her work. Took care of me exceptionally well. Explained the process clearly and easy to understand. Was in and out in no time. Thank you, Hannah for doing a wonderful job. Definitely recommend the services provided at 5 Point Jewelry & Loan.