Earl's Pawn & Jewelry

5 star review

3 star review

At this point Earl's Pawn & Jewelry, Inc needs a new SUPERVISOR that knows how to speak to their customers. My husband didn’t have any problems out the other employees the supervisor herself is so rude. My husband asks me to call before the closed I only called twice once on last Wednesday May 1st and this Wednesday May 8. She answered the phone rude I couldn’t get a word out while trying to explain why I was calling. We called on the days she asked us to and even though I didn’t make the layaway my husband did. I asked her for the corporate office number or someone other than her to speak to and she told me “I’m the supervisor and I can guarantee you that he isn’t going to want to talk to you.” She also said we was harassing her employees and stressing them, but she told him to call the last time I called the lady that was rude sounded just like the SUPERVISOR. She also stated that she made a deal with my husband. My husband does not know what deal she would have made with him other than her telling him to call her the time she tells him to call, and she clams to not be there. My husband is spending money there we are the problem. She is playing victim and it not right. Me and my husband never ever been in no situation ever. She also wrote yesterday under my review and told a WHOLEE different story so yes, I and rewriting my TRUTH. As far as the other employees they are so sweet but me and my family will not be doing business with that place again.

Awesome customer service! And great prices!

This is only my 2nd transaction from Earl's and Ms. Rhonda had exactly what I wanted & at a very fair price. I appreciated her being a straight shooter & her CAN DO attitude. She is always pleasant & knows her stuff. Now to start on my Christmas list...

I love Earl's. I have purchased several items from them over the years. From the ladies in the jewelry department to the guys at the gun counter I can not say enough about the service I have received. If you need jewelry or guns don't hesitate to head over to Earls today!!

I have bought several pieces of jewelry from this business and have been well satisfied with all my purchases. I was treated cordially and professionally by the staff including the manager. Have had absolutely no problems with anything. I will always do business with them in the future.