Houston Gold & Silver

5 star review

Amanda was pleasant and professional. She happily answered our questions. The experience was completely comfortable.

Worst customer service I’ve been here twice they never seem like they want to help or even talk

Amanda was informative and explained the process clearly. Each item was individually assessed and a reasonable final price based on market value was agreed upon. Process was quick and strait-forward.

I've used their services in the past - including the afternoon of September 18th or 19th, and they are professional, honest that they appraise precious metals only, and pay quickly and securely. The gentleman I think of as the location's manager is always cool and professional, plus the young lady who helped me that day was also very professional and courteous. I also appreciate the very relaxing and somewhat dark ambiance of their waiting area and offices.

Highly recommend if you're looking to sell gold. Amanda was professional and took the time to answer all my questions. The whole process was quick, easy, and I felt completely comfortable with the transaction. I will definitely be coming back here in the future!

Very simple easy process . In and out within 5 minutes. She gave me a reasonable amount for my gold jewelry. Very nice . Very good customer service. Will definitely come back in the future !

This was my first time selling gold scraps. Amanda was able to explain each piece I presented. She was able to determine if some pieces were real or not that I had doubts about. I think she made the process easier for me and was very fast. She wasn’t able to explain too much about payout percentages but I believe she gave me a fair payout according to what I presented.