Advantage Pawn

Always have a good experience doing business there, fast service, I'll be going back

5 star review

Definitely recommend they gave me the money I needed instantly for my tv no hassles or trying to mess with the price range

We have been looking at rings for several weeks. I saw a few posts on fb of some of their selection and decided to check it out. Fell in love at first site with my new ring. Everyone was so kind and the price was very reasonable! I definitely feel like I git a great deal and would highly recommend coming here for your next piece of jewelry or even some tools!!

Great service highly recommended.

⭐⭐⭐⭐⭐ Advantage pawn truly lives up From start to finish, the experience was smooth, professional, and stress-free. The team is knowledgeable, responsive, and genuinely cares about delivering great results. Everything was explained clearly, and the quality of service exceeded my expectations. If you’re looking for reliability, efficiency, and top-tier service, Advantage pawn is absolutely the way to go. Highly recommend!

I absolutely love this pawnshop with a passion!!!!!! They are soooooo AWESOME!!! Great deals, great prices and if you are a good customer they will really look out for you!!! Fantastic service! Been using them for years!

Advantage Pawn distinguishes itself through its exceptional team and secure environment. Although interior photos were not captured during this visit, a return is planned to fully document the experience. The staff's expertise and personalized service create a smooth, efficient process, setting it apart from typical pawn shops. The employee who assisted us, having grown up in the business, demonstrated a rare enthusiasm for helping customers, understanding the difficult decisions they face. His commitment to providing fair evaluations and support was evident, a stark contrast to the impersonal and often undervalued service found elsewhere. Advantage Pawn is highly recommended for its secure location, professional staff, and dedication to ensuring customers receive equitable treatment. The owner should recognize the young, glasses-wearing employee who embodies the company's values, as his contributions are invaluable to the positive reputation of Advantage Pawn.

have been a customer of Advantage Pawn for about five years since living in Memphis, and this is not a review I ever expected to write. First, I want to genuinely praise Ryan and several of the other staff members. Over the years, they have consistently been respectful, professional, and helpful. I used this pawn shop regularly for short-term loans and never had any issues when dealing with them. Ryan, in particular, treated me with dignity and courtesy every time I came in, and I truly appreciate that. Unfortunately, my experience with the older gentleman who I believe is the owner (Hubert or Herbert) was the complete opposite and ultimately the reason I will no longer do business here. On multiple occasions, his demeanor toward me was rude, condescending, and abrasive. He spoke down to me, intentionally used large and unnecessary words in a way that felt like an attempt to assert authority rather than communicate respectfully, and openly disrespected me in front of other customers. At one point, while handling my camera that I had pawned, he snapped the viewfinder in a rough and careless manner, which made me fear my property was being intentionally mistreated right in front of me. The most upsetting incident—and the reason for this review—occurred after I underwent surgery and was medically disabled for three months. During that time, I was hospitalized and physically unable to come into the store. I received a text message stating that I could come in to make an arrangement on my pawned items. As soon as I was able, I went directly to the shop to discuss my options and see what could be done. Instead of being met with understanding or even basic professionalism, the owner Horace or whatever his name was immediately began insulting me in front of a full store of customers. He loudly stated, “This is a busy season. Can’t you see that we are busy? This is a moot point.” His tone was hostile, condescending , dismissive, and humiliating. I was simply there because I was told to come in and discuss arrangements, not to cause a disruption. He then asked me how much money I had. I explained that it was Christmas and I was trying to buy presents for my son. His response remained cold, abrasive, and completely lacking empathy. The entire interaction was deeply distasteful and unnecessary. It took everything in me to have restraint and not to revert healthwise. I’m a grown gray haired country boy despite my professional demeanor. And because of my job, I didn’t want to cause a scene, which was probably expected. Disclaimer: I fully acknowledge that my pawn was behind, and I take responsibility for that. Even while sick and hospitalized, I made every effort to stay in communication and keep up as best I could. My issue is not with the policy—it is with how I was treated when I came in attempting to responsibly address the situation. After five years of loyalty, I was shocked and offended by the way I was spoken to. Because of the owner’s behavior, I have chosen not to return, and I will not spend another dollar at an establishment where money ultimately supports someone who treats customers this way. Again, I want to make it very clear: Ryan and the other staff members were wonderful, respectful, and professional. This review is not a reflection of them. It is solely about the owner’s conduct, which was rude, demeaning, and unacceptable. I am disappointed that this is how my long-standing relationship with this business ended, but I believe customers deserve to know what kind of treatment they may receive. Lesson learned. Not to get in a situation like this again. Dave Ramsey here I come! You have to do what you have to do. Everyone else is cool. Just steer clear of Herbie, or whoever he is.

After reading one or two reviews dated a long time ago, I find that some negative reviews of Advantage Pawn (AP) do not align with my consistent experience as a customer for over 15 years. I would like to provide a real perspective based on my long-term interactions with AP. The staff turnover rate is exceptionally low, maybe 4%, which shows me strong employee retention. Staff: Mr. John, Mr. Kelly, Mrs. Sharon, Mr. Willie, Mrs. Ross, Mr. Vito, and Mr. Ryan, just to name a few, provide me & their customers with excellent service and I trust their opinions. The showroom is well-organized, and sale tags regularly offer substantial discounts. And in some cases, staff members further reduce prices when possible. I like that part. lol It is important to say that while some people may expect unrealistically low prices or desire to receive a loan at the original price they bought it for, they do not understand that this is a business that have bills to pay. Those expectations can sometimes lead to negative online reviews that do not accurately represent my experience and others I know. The parking area is consistently clean, and every visitor is welcomed by the staff upon entering & leaving the store. My service is awesome; they help everyone from elderly patrons to first-time visitors. The counters are kept clean, carpet routinely vacuumed, and inventory is arranged very good. This has been my experience, not only for me but for many of my friends for years. Ohh, I seen on the counter that AP has been ranked the Best Pawnshop in Memphis, TN for 2026. Thanks for reading my experience at AP.