Collectors Alliance Coins

5 star review

I like, but it does take A lot of time to get delivered and I don't want to be told to hang up because someone else's on the other line waiting. I want my order correct

I’ve done business with this company almost exclusively for some time now, I even have one of their executives W. Norton on speed dial lol He’s a great guy btw. Since I’ve done business with them? There have been a few hiccups, each time however Mr. Norton contacted me directly and worked to resolve any problem I had 100% of the time & without hesitation. I can’t say enough good things about him. The company as a whole? I’ll freely admit shipping could be a bit quicker, that’s why I won’t give a 5 star review, but usual turnaround is about 10 days to 2 weeks, so it’s not terrible. Anyone can make a mistake at any time when human beings are involved. The point I can’t stress enough is that Collectors Alliance once a mistake is brought to their attention? They fix it 💯 THAT’S what matters to me, not a simple oversight or mistake because in life? Stuff happens. They’re truly a good company to do business with and that’s just my 2 cents. Edit: I forgot to mention this earlier, but their quality versus pricing. They won’t always be the cheapest, in fact mostly they aren’t on anything. But the quality of their products? Is outstanding. I bought an uncirculated 7 tail feather 1878 Morgan from them. I paid $125 I think it was? Anyway, it was a really nice coin that I ended up sending out to be graded. PCGS graded it at MS-64. For what I paid for it compared to its actual value? I stole that one lol But that’s why I buy from them. They have great stock 💯

Very disappointed....waited almost a month for my 5 rolls of wheat cents....so many 1941, 42, 44, 45 46's it wasnt even funny. Best i got was a 43. Not sure if I will do business again.

So, let me start by saying I'm not a fan of buying coins online, but they do have some good deals and some hard to find items. So, I made few purchases. Nothing big maybe 127.00 worth total. One of the items was the 1909 pennie trio, 1 indian head, 1 Lincoln vdb and 1 corrected. But, I received a duo of a indian head and a non vdb. So I sent a email with pictures. Instead of reading my email it was archived and just a response verifying my delivery. Keep in mind this order took over month to get. So, I had to call and explain, and was told it'll ship in 2 weeks, after I waited a month. Im in the auto parts business and customer service is huge because it brings repeat business. I was not offered any kind of express delivery, and I even offered to pay for what I received if they send what I ordered. I was told they can't do that...can't? Or won't? This is just one coin in the correct box. I was planning on placing another good size order if this was taken care of. But I'll bet dollars to donoughts I won't see this coin without me calling again. UPDATE: They made it right. Got the VDB today in the correct display...THANK YOU!!

If you want your order within a month and a half of ordering, don’t waste your time. When I finally reached out about my order, I was told it would be sent in a couple of days. Two weeks later, I still don’t have them. Then on top of that they email me to let me know some of the things I ordered aren’t in stock and would I like to switch it out for another item. It’s been an absolute joke, and the fact that they have an A+ rating from the BBB is an absolute load of crock. DO NOT, I repeat DO NOT order from Collectors Alliance. I am an avid collector and will not spend another penny. I also never leave reviews because, I too, own a small business, but I’m beyond frustrated with the run around from this place.