Main Event Fayetteville

5 star review

I had my sons birthday there Saturday and it was terrible, no one explained the time slots for different activities during the party, took them 35 minutes to get us in the party room, we got the food and waited even longer for the game cards and when we got back from playing the games they were clearing off our table when we didn’t even get to do cake yet, they gave us a little extra time to do it also our server was taking care of multiple parties at the same time and it was her first day and the server was supposed to be hosting the party but I ended up doing everything, then we were supposed to do laser tag but I was so upset and irritated by the whole experience I was ready to go and they wouldn’t compensate by giving me my money back but instead gave me game cards that couldn’t win tokens for prizes, arcade has broken games and prizes cost way too much, spent $350 for a terrible experience, won’t be coming back here

I mean the absolute worse and unprofessional server we had. Its not only bad the server has a attitude the whole time but on top of that just made us feel like we were such a burden to be there. Its bad enough you come and spend money and feel uncomfortable but it wasn't even just the waitress its the whole staff there. No emotions, seem mad to be working, and to top it off eating in front of guest at the bar... just unprofessional and not a place you want to be or bring a group.

Jeremiah and Veronica at Main Event were amazing. Jeremiah brought great energy and really made sure we were having a good time the whole visit. Veronica was super kind, got our food out smoothly. They both made the experience better than we expected. Definitely appreciate them and hope they get the recognition they deserve!

Went to play the games with the grandkids... mostly suited for grade school kids...

Misleading, there is no human claw machine here. The employees are bare minimum Gen Z kids, blank stares when asked specific questions, shrugs, monotone responses before turning back to convo w coworkers. Half the machines don’t work, broken and missing pieces. The Monday pass doesn’t cover all the machines and the points on the functioning machines are moot, which when the employee checked our cards, she could have explained that to us- why check if she knew we earned 0 points w the Monday pass???? Lack of trash cans so people left random drinks all over the place. The least they could have the few employees doing would be wiping down machines with Lysol wipes every hour or so, but everything is visibly filthy.

Third time is a charm. Our scheduled birthday party this past weekend was absolutely the best time in three years. At the helm was General Manager Maya, whose expert guidance and attention to detail set the tone for an unforgettable celebration. Maya’s leadership was instrumental in crafting an atmosphere that exceeded expectations, transforming the event into a remarkable experience. Equally noteworthy was Party Leader Jordan, who demonstrated exceptional organizational skills by staying ahead of the Main Events Party planners' schedule at every turn. Jordan expertly managed the entire food preparation and service for the 18 guests, flawlessly coordinating each step without missing a beat. This meticulous management ensured that all guests were well cared for, contributing greatly to the party’s success.

I understand that Saturday nights can be busy, but there were open unused bowling lanes but a 3 hour wait. Half of the arcade games were out of service, and the "restaurant " told us it would be a 30 minute wait and we would get a text when ready. One hour later we came back to check and they just sat us after a small group of young "adults" walked right in and sat. It took the bartender coming out from behind the bar for us to get served. KUDOS to the bartender. I don't think this place has management.

Main Event Fayetteville aims to be a comprehensive entertainment hub with various attractions, including bowling, laser tag, and a large arcade. While it promises a fun experience for all ages, visitor impressions have been mixed. Positive Aspects Visitors appreciate the diversity of activities. The facility offers over 100 games, a multi-level laser tag arena, and pro-level bowling lanes, which can be appealing for families and groups. Concerns However, some customers have noted numerous issues: Broken Arcade Machines: Despite having a vast array of games, many were reportedly malfunctioning, leading to disappointment. Staff Availability: Some guests struggled to find staff when needed, impacting customer service and support. Prize Redemption Area: The setup here was found to be inefficient, creating a less than smooth ticket-redeeming experience. Pricing: Several games were deemed overpriced, contributing to a perceived lack of value for money. While Main Event Fayetteville has the potential to be a vibrant entertainment spot, improvements in machine maintenance, staff accessibility, and pricing could enhance the overall visitor experience. If these areas are addressed, it could become a preferred destination for fun and memorable outings.

First time coming here and we had a blast! It was on Thursday, there wasn't lot of people so I guess it's pretty good to be there when there's no waiting list or crowded! My daughter loved the bowling and we enjoyed it too.