Minnesota Gold And Silver Exchange

Awesome help and great staff

5 star review

Simple, fluid transaction. They are knowledgeable people - great metals and coin dealer.

Was not impressed by their silver pricing and don't think it was fair at all I had 7 oz of silver to sell and they were $20 under spot will never go there again

Great place to buy and sell! Theres plenty of very knowledgable staff there so even if its busy you are still helped in a timely manor, and very quick service in general! Will definitely be returning in the future.

Excellent experience. Very knowledgeable and friendly staff. They were very easy to work with. Their store was very inviting. I would highly recommend this merchant for all your gold, silver, and other items to be appraised.

I’ve truly enjoyed shopping with this company and always appreciated the staff their customer service has consistently been excellent. Unfortunately, I recently experienced a negative interaction with the owner that changed my perspective. During my visit, I asked about an item we had previously discussed, though I was actually there to purchase something else. The owner assumed I came only to ask about the unavailable item, and instead of clarifying, he raised his voice at me. As someone with autism, I remember conversations in detail, and this exchange left me feeling dismissed and misunderstood. While the rest of the staff continues to provide outstanding service, I was disappointed by the owner’s impatience and lack of consideration. Customer service at all levels, especially from ownership, matters deeply. Because of this experience, I’ve decided not to continue shopping here. I still wish the staff the very best, but feel it’s important to share how much respect and patience mean to customers especially those with disabilities. Post response note. I appreciate that the owner replied, but the response did not address what actually happened. The issue wasn’t a general misunderstanding it was the owner raising his voice, making an incorrect assumption, and dismissing my explanation. The reply still avoided acknowledging the specific behavior. A generic message doesn’t reflect the situation I described. I stand by my experience.

Very clean and well organized shop staffed with kind and knowledgeable folks. Their prices are more than fair and I am glad to have them as a local dealer for buying and selling. Recommend.

They were willing to negotiate on the price for selling them some metals. Extremely professional people work here and extremely happy with their service. I highly recommend them! I’ll be coming back.

Fantastic, I don’t leave many reviews but I felt like I had to with this shop. I from out of state and needed some cash for the holidays and the young lady that helped me was very kind. They are by far the best gold, silver and coin shop I’ve ever been to and I’ve been to a bunch. Whether buying or selling I haven’t seen better and very nice people. They are very fair in prices, I Highly, Highly recommend.