Richard's Coin Exchange

3 star review

5 star review

terrible Extremely RUDE staff! and horrible prices. Dont waste yoiur time!

4 star review

This place is LITERALLY never open. On a Friday and Saturday (today) both days it was closed. There are no actual coin and bullion stores in the entirety of West Massachusetts where the owners actually know how to run a business. It’s absolutely insane. It’s no wonder places like JM bullion are thriving.

I've been to this place many times--mainly for supplies--and Paul always has what I need. I went there today for the first time in several years and he remembered me right away. He's a nice guy and knows his stuff. He's also delightful to talk with about every topic under the sun. Five stars! 👍

I agree completely with BOTH prior reviewers. Paul Richards is not exactly the cheery "outgoing" type...you know that instantly if he's wearing the welcoming "YOU'RE FIRED" black cap. I dropped in today to learn what to do with a cache of perhaps almost worthless coins for which I'm responsible for selling. I needed advice about what choices I had about how to proceed. I am not a collector, don't care about coins, don't have much time to decide how to dispose of them or research this complex marketplace or post numerous items on e-bay. Hell, I could have a small fortune or more likely $100. This guy took about 15 minutes of his time to talk to me. He did suggest I might want to spend some big bucks ($125/hr) to have him inventory and log my cache, which he does regularly for estates - he told me. He seems to have many years of experience, goes to all the shows, has an apparently well organized and stocked little store, and has membership in all the professional organizations. He also gave me some very helpful information about what to look for - what years of which coins might be more valuable. He did not have to give me that information. He also said I could bring in some of the most interesting coins and he'd give me his opinion - for free!. Yes, he is a curmudgeon, but so what; he's also helpful and apparently honest and knowledgeable. I'd had given him a 5-star rating except that I have only spent 15 minutes with him, and I could be wrong.

I enjoyed visiting Richard's Coin Exchange during my visit to Amherst. There is a great selection of high quality coins and the staff is friendly and very helpful. I found some beautiful coins for my collection. Great shop! I'll definitely be back.

I went there on Tuesday, and when I walked in he said he was closed for inventory, unless I wanted to buy something. I had brought with me a 1960 D small date which I had looked up in the red book before I left. The coin is in such good condition, it looks like it was minted yesterday. So, I asked him to take a quick look at it, he said it was an extra fine and that it was worth 2 cents