Patriot Pawn-N-Shop

Great place to shop, excellent customer service! Bobby is always a great help!

Grat service helpful people good price looking forward to going back thanks bobby

Friendly with great customer service.

My very first pawn shop experience. I had been window shopping a guitar they had in the store for months and finally decided to negotiate a purchase. I took in a guitar to trade and worked with Bobby in the store. He brought in a local "expert" to look over my guitar and advise on the deal. The guy was really polite, honest, and up front. I could tell he was very aware of how to convey his thoughts and opinions while being sensitive to mine - and he was truly an expert. I was totally impressed. Once he was done, I was back to negotiating with Bobby. We ended up making a deal and I couldn't be happier. Forget the negatives you might have heard about pawn shops - this place is a class act. Their merchandise is quality and priced very fairly. I have been in the store multiple times without buying anything, yet they are friendly and inviting every time I am in there. Bobby was great to work with - again, honest, up front and genuine. Thanks Bobby and team. I am sure I will be back as a customer!

The fine people at Patriot Pawn are excellent to do business with. I appreciate the fact that I am greeted by familiar faces every time I’m there — consistency matters! They make each transaction as simple as possible and are always very helpful. They have earned my business and I’ll continue to go back in the future.

Patriot Pawn in Dallas Ga WAS my personal credit union.. it's not very often I take my rating from fully satisfied five star down to a poor rotten one star a zero if I could give it. Let's see.... I visit for a loan first up a brand new trolling motor never used with the paperwork and I'm told... "already have one that's been sitting for months and they're not interested." Okay, I said. How about a brand new necklace I purchased from Macy's...okay they said It's fake they said... I had to leave before I caught a case.. ya feel me? P.S. Owner, train your young staff more hands on, it's making y'all look bad!

I stumbled upon this gem in downtown Dallas. Very friendly staff, especially Lexi, Elise and Bobby. I have to admit that I was intrigued by the mystery box in the corner. They were very limited with the information about it. Apparently there is a special question you have to ask to gain access to it. I’ve heard it contains the best deal in the store or it could be nothing. I suspect that’s part of the mystery. I will continue to document my findings until I unlock the mystery. Apparently, what’s in it and how much is it are not the questions that will get you anywhere. I’m not entirely sure I am even supposed to know about the box. More to come, if they don’t silence me.

Its unfortunate that I have to leave this review but im very frustrated with the business practices and I was not heard in store. Today I went in to sell my scrap gold and bullion to pay a few bills, no issues. I put everything on the counter and they tell me they dont take gold coins or bullion, thats odd but I agree and move on, they test all my jewelry which it comes up fine, its all 10kt and its weighs 32.1grams. The value of that in todays price should be approximately 1600$ give or take, i know they wont give me full price they need to make money so i estimates 10% off of scrap (90% value) they offer me *60%*. Ive bought from them in the past they mark up their stuff 15-20% in the display case. So you are telling me your markup on gold between buying it at 60% and selling at 20% over is a minimum 40-50% margin?? The lady comes over and says, "sorry im confused are you mad we charge a markup on our gold?" No maam i was expecting 10% not 40 and a 50% markup is far beyond what anyone could call reasonable profit margins. "So you are mad we charge over spot? NO IM MAD YOU UNDERPAY AND OVERCHARGE. Its almost like double dipping instead of charging a 15% markup in case and 10% under spot you gouge both ways. And you make the arguement that gold price fluctuates, look at the 20 year chart, its never depreciated. It only goes up. Sad part is I bought some of the jewelry I brought today from them. Reason for 2 stars is the staff is usually kind and freindly.