New England Gem Lab & Appraisal Services, LLC

They were so helpful and kind!

The owners wonderful, both the Mom and her daughter. They looked at a piece for me that belonged to my Grandmothers and were very honest .

Cindy and Morgan were responsive, helpful, knowledgeable and true experts! They were so wonderful to work with!

Cindy and her associate went above and beyond for my family today. She compassionately donated her time and expertise and gave us honest and professional information on the value of our family jewelry. She shared her wisdom of the profession and friendly advice on the best route for us to take. Cindy and her associate were extremely knowledgable, kind, professional and trustworthy. They had nothing to gain from my visit yet I left feeling treated as well as a high paying customer. I would recommend them to everyone I know and will always give them my business in the future. Thank you so much for making an emotionally difficult experience a wonderful one.

Cindy and Morgan know their stuff. I took in a pearl necklace for advice on resale. They quickly told me everything I needed to know including insurance value and what I might reasonably expect to make on the resale.

Cynthia and Morgan were direct, honest and clearly know their craft! They were very helpful to me and I highly recommend them for a jewelry appraisal.

I highly and enthusiastically recommend Cindy and Morgan Konney! I wanted to have a ring appraised so that I could price it fairly for sale. Cindy and Morgan far exceeded my expectations! They were highly professional and knowledgeable. They were also kind, patient, and respectful. They helped me understand how to price my ring, and gave me detailed technical information about the ring and the stones so that I could provide this to potential buyers. The next time I need the help of a jewelry appraiser, I will definitely return to them. I encourage you to do the same!

Called in for an appraisal and cindy answered with an unfreindly and rude tone. I asked for apprasial, she asnwered very snobily that only teusdays wed and thrusdays, then cut me off as i was trying to plan when i can come in to get the appraisal, and rudely said those are our times, you can call back to book with an appraiser. What type of customer service is this. Unprofessional and mega unfreindly at 1030 am. Will never recomend this place