West Valley Pawn & Guns

Don’t even bother coming here they’ll give you the lowest price possible and leave it at like they think their the pawn stars or sum shit

Gave a great price on buying Gold and Silver

5 star review

Always a great experience. I have purchased three guns from them and each time it has been a pleasant experience. Derrick is extremely knowledgeable and professional. I will certainly be back again. They also do FFL transfers. Great people and great service. What more could you ask for.

Zero stars if I could. This is a ghetto little pawn shop that tries to detached itself from community that they operate in. Inexperienced employees (likely family members) that just make a phone call to the "manager"(who's never available) for every single inquiry. Terrible business model, horrible experience! TRAIN YOUR STAFF! This place should not be listed on any website as a reputable FFL. The reason for my visit was to have a firearm transferred. They are relatively close to where I work so it seemed like a descent choice, how bad could it be? When you enter, you have to be buzzed in like a prison or something. They are NOT a knowledgeable FFL. They DO NOT know the difference between a pistol frame and a grip module. They cannot tell you what a FCU in a P365 is, gun dealers should know this. All they know is that it looks like a gun. Not all handgun parts are the same. As I'm standing there, I'm hearing them give terrible advice about gun inquiries.. "you can carry it anywhere with no license or nothing". So when they get in trouble for having a pistol in a school zone or at a restaurant that serves alcohol, I bet they won't be so helpful then. It's a shame when the public knows more about ATF policies than a federal licensed dealer. There should be more done to ensure that these FFLs are up to date on their knowledge of the industry, so they are not making silly errors that create road blocks for Arizonans exercising their 2nd Ammendment rights. Lesson learned. I will NEVER be wasting another moment or dollar in this little run down ghetto gun shop.

I purchased a firearm online and had them shipped here (FFL Transfer). The process was quick and pleasant. I got a call from the store right after the firearm arrived advising me that I can come and pick up which does not happen a lot because some other places they will make you wait for sometimes a week to even call you. When I came to the store today Celia was able to help me quickly and we also had a nice conversation and the other staffs were also friendly. This was my first time and will be many more visits to come!

Celia is wonderful. The other people not so much. My deceased brother pawned one of my Dads guns and received $300. I went to check after he passed and they said they still had the gun there. I called and they told us we could retrieve it for $600. We got there and all of a sudden it was $800. I paid a $200 deposit and they ran an FBI check. It was clean after a couple of days so they called me and said it was ready to pick up. Never did they mention a payment plan. 2 Weeks ago they called and said they were gonna put it back on the floor as we didn't make our monthly payment which they never mentioned. So I gave them $200 more. Do to circumstances beyond my control we did not make it up there until today. So we needed another FBI check. I checked on the FBI website and it said most times checks are immediate or at the very most 3 days. These people told me the check would not come back until the 5th of May. We will not be here as we are snowbirds leaving on May 1st. They claim they charge a 25% restock fee. We had paid $400. So we should have gotten $300 back. They gave us $200. We have to leave. Celia tried to say something and the woman who we were dealing with said abruptly, they are leaving, don't say anything. We got ripped off for sure. Lord only knows what they will charge for this gun. They have already ripped us off for $100 and I am sure the person who buys it will be ripped off for more. Don't do business with them.

This is my go to now for all of my firearms… the selection is amazing and if they don’t have it, they can get it… layaway is only 10% with 6 months to pay. I couldn’t decide between which color cabin to get so I brought both… veterans discount as well. The crew is amazing !!!!!